WSM just launched our new Live Chat for eCommerce module which is available to all users in the Dealer package. Tests have shown conversion rates increasing from 2% to 20% with customers you engage in Live Chat for eCommerce customer support using suggestive up sell and cross sell techniques. Additionally you can be helping more people at once while doing other tasks using chat. By: Dana Nevins
We are proud to announce our new Advanced Survey module so you can keep your finger on the pulse of your customers wants and needs. It offers many different question configurations including...
- Yes or No
- 1 through 5
- Fill in the blank
- Multiple Choice with images