Privacy Policy

When you fill out a form, schedule a demo, start a chat, email us, or call us, we collect what you provide: typically your name, company, email address, and phone number, plus whatever you include in your message. We use it to respond to you and, unless you ask us not to, to tell you about products, services, or changes to this policy. You can opt out of marketing contact at any time.

Like most business websites, we use cookies and similar technologies from third-party services to understand how the site is used and to advertise our services. These services may collect your IP address, device and browser information, the pages you visit, and identifiers stored in cookies. The services we currently use:

• Analytics: Google Analytics (traffic and usage measurement).
• Advertising: Google Ads, Meta (Facebook), LinkedIn, and Microsoft Advertising. These set cookies that help us measure our ad campaigns and show ads for Web Shop Manager to people who have visited this site. This is interest-based advertising, and these platforms may link the data to your account with them.
• Marketing and CRM: HubSpot, which powers our forms, marketing email, and visitor tracking so we can see which pages a contact has viewed.
• Call tracking: CallRail, which measures which marketing source led to a phone call.
• Chat: our website chat is powered by HubSpot and by an AI service (Retell AI). Chat conversations are processed by those services to generate responses.
• Site monitoring: tools that help us monitor how the site appears in search and AI-generated answers.

We and our advertising and analytics partners use cookies and similar technologies that may collect information linked to you or your device, including pages visited, identifiers, and interactions with our site.

We do not sell your personal information for money, and we will not rent your contact details to anyone. We share information with the service providers listed above so they can perform services for us, and with other providers as needed to fulfill your requests. The advertising cookies described above involve sharing browsing data with ad platforms for cross-context advertising, which some privacy laws treat as “sharing” of personal information; the section below explains how to opt out.

If you are visiting from California, we ask for your consent before we set any advertising or analytics cookies. Until you accept, those cookies do not load. Anyone can open their cookie preferences at any time using the “Do Not Sell or Share My Personal Information” link in the footer of every page, and you can change your answer as often as you like.

We honor the Global Privacy Control (GPC) signal. If your browser or a browser extension sends GPC, we treat it as a valid request to opt out of the sale or sharing of your personal information, and advertising and analytics cookies stay off. You do not need to do anything else. Our website does not respond to the older Do Not Track signal, which browser makers and regulators never agreed on a meaning for.

The cookies covered by these choices involve these categories of third parties:

• Advertising: Google, Meta, Microsoft, and LinkedIn.
• Analytics: Google Analytics and HubSpot.
• Call tracking: CallRail.
• Chat: HubSpot and Retell AI.

You can also control cookies through your browser settings, including blocking or deleting them, and you can opt out of interest-based advertising directly with the platforms through Google’s Ads Settings, Meta’s ad preferences, LinkedIn’s advertising preferences, and the industry tools at optout.aboutads.info. You may also send us a request using the contact details at the end of this notice, and we will not treat you differently for making one.

You may contact us at any time to: see what data we have about you, if any; correct any data we have about you; have us delete data we have about you; opt out of future contact; or raise any concern about our use of your data. Reach us by phone at (619) 278-0871 or through the contact options on this website. California residents may use these same channels to exercise access, deletion, and opt-out requests, and we will not treat you differently for doing so.

We take precautions to protect your information both online and offline. Information you submit through the website is transmitted over encrypted connections (look for “https” in the address bar). Access to personally identifiable information is limited to employees who need it to perform a specific job, and the systems that store it are kept in a secure environment. No method of transmission or storage is perfectly secure, but we work to protect what you share with us.

If you opt in to receive text messages from Web Shop Manager, we use your mobile number solely to send the messages you have requested, such as operational notifications, meeting and appointment confirmations, and service-related alerts. Message frequency varies, and message and data rates may apply. No mobile information, SMS opt-in, or consent data will be shared with third parties or affiliates for marketing or promotional purposes. This applies regardless of any other sharing described elsewhere in this notice: the analytics and advertising services listed above never receive your mobile phone number or your SMS consent data, and we do not sell, rent, or disclose that information to any third party or affiliate for marketing or promotional purposes. You can opt out at any time by replying STOP to any message, or reply HELP for help. For full details, see our SMS Terms & Conditions at https://webshopmanager.com/sms-terms-conditions/.

This website is a business-to-business site and is not directed to children under 16. We do not knowingly collect personal information from children.

If we make material changes to this notice, we will update it here with a new effective date.

If you feel that we are not abiding by this privacy policy, or have any privacy question or request, contact us via telephone at (619) 278-0871 or through the contact options on this website.