Privacy Policy

When you fill out a form, schedule a demo, start a chat, email us, or call us, we collect what you provide: typically your name, company, email address, and phone number, plus whatever you include in your message. We use it to respond to you and, unless you ask us not to, to tell you about products, services, or changes to this policy. You can opt out of marketing contact at any time.

Like most business websites, we use cookies and similar technologies from third-party services to understand how the site is used and to advertise our services. These services may collect your IP address, device and browser information, the pages you visit, and identifiers stored in cookies. The services we currently use:

• Analytics: Google Analytics (traffic and usage measurement) and Microsoft Clarity (usage measurement, including session replays of how visitors interact with pages).
• Advertising: Google Ads, Meta (Facebook), LinkedIn, and Microsoft Advertising. These set cookies that help us measure our ad campaigns and show ads for Web Shop Manager to people who have visited this site. This is interest-based advertising, and these platforms may link the data to your account with them.
• Marketing and CRM: HubSpot, which powers our forms, marketing email, and visitor tracking so we can see which pages a contact has viewed.
• Call tracking: CallRail, which measures which marketing source led to a phone call.
• Chat: our website chat is powered by an AI service (Retell AI). Chat conversations are processed by that service to generate responses.
• Site monitoring: tools that help us monitor how the site appears in search and AI-generated answers.

Some cookies used for identification and preferences are linked to personally identifiable information, and the advertising cookies described above are designed to recognize you across sites.

We do not sell your personal information for money, and we will not rent your contact details to anyone. We share information with the service providers listed above so they can perform services for us, and with other providers as needed to fulfill your requests. The advertising cookies described above involve sharing browsing data with ad platforms for cross-context advertising, which some privacy laws treat as “sharing” of personal information; the section below explains how to opt out.

You can control cookies through your browser settings, including blocking or deleting them. You can opt out of interest-based advertising directly with the major platforms via Google’s Ads Settings, Meta’s ad preferences, LinkedIn’s advertising preferences, and the industry tools at optout.aboutads.info. Our website does not currently respond to browser Do Not Track signals, and it does not currently process the Global Privacy Control signal; we honor opt-out requests made through the methods above or by contacting us directly.

You may contact us at any time to: see what data we have about you, if any; correct any data we have about you; have us delete data we have about you; opt out of future contact; or raise any concern about our use of your data. Reach us by phone at (619) 278-0871 or through the contact options on this website. California residents may use these same channels to exercise access, deletion, and opt-out requests, and we will not treat you differently for doing so.

We take precautions to protect your information both online and offline. Information you submit through the website is transmitted over encrypted connections (look for “https” in the address bar). Access to personally identifiable information is limited to employees who need it to perform a specific job, and the systems that store it are kept in a secure environment. No method of transmission or storage is perfectly secure, but we work to protect what you share with us.

If you opt in to receive text messages from Web Shop Manager, we use your mobile number solely to send the messages you have requested, such as operational notifications, meeting and appointment confirmations, and service-related alerts. Message frequency varies, and message and data rates may apply. No mobile information, SMS opt-in, or consent data will be shared with third parties or affiliates for marketing or promotional purposes. This applies regardless of any other sharing described elsewhere in this notice: the analytics and advertising services listed above never receive your mobile phone number or your SMS consent data, and we do not sell, rent, or disclose that information to any third party or affiliate for marketing or promotional purposes. You can opt out at any time by replying STOP to any message, or reply HELP for help. For full details, see our SMS Terms & Conditions at https://webshopmanager.com/sms-terms-conditions/.

This website is a business-to-business site and is not directed to children under 16. We do not knowingly collect personal information from children.

If we make material changes to this notice, we will update it here with a new effective date.

If you feel that we are not abiding by this privacy policy, or have any privacy question or request, contact us via telephone at (619) 278-0871 or through the contact options on this website.