Live Chat for eCommerce Module Increases Conversion Rates - Web Shop Manager

Dec 28, 2008 | 1 Min Read

Boost Sales with Live Chat for Ecommerce: The Ultimate Guide

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Web Shop Manager – Live Chat For eCommerce

WSM just launched our new Live Chat for eCommerce module which is available to all users in the Dealer package. Tests have shown conversion rates increasing from 2% to 20% with customers you engage in Live Chat for eCommerce customer support using suggestive up sell and cross sell techniques. Additionally you can be helping more people at once while doing other tasks using chat.

CEO delivering a keynote speech on automotive eCommerce innovation at industry event.

Dana Nevins

Founder and CEO of Web Shop Manager

Dana Nevins is the CEO of Web Shop Manager, bringing over 25 years of dedicated experience in the automotive aftermarket and digital retail sector. As a recognized leader, he specializes in simplifying complex enterprise challenges, including ACES/PIES compliance and scalable B2B/B2C solutions, helping retailers turn high-volume data into competitive advantage.

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