Dana Nevins is the founder and CEO of Web Design Solutions, an innovative company that has been building their clients’ online, eCommerce business success for over 12 years.
Faced with the online e-business limitations of the ‘90s, Dana taught himself PHP and developed his own eCommerce platform and content management system that has revolutionized the internet commerce world. His creation of this back-end platform, Web Shop Manager, makes internet shopping easy for both businesses and their customers, while dramatically increasing their sales. Aside from their award-winning website designs and customer support teams, WDS is the first eCommerce company to embrace user-generated content as a means to drive online traffic and sales for their clients. They go beyond simply designing great websites for their customers by partnering with them, ensuring their business success and growth.
Dana, a tech-entrepreneur since the age of 11, currently serves on the board of numerous tech companies and educational organizations. As his business transforms the automotive eCommerce industry, Dana’s forward thinking is paving the new road of online commerce. He has spoken at multiple internet commerce events, produces webinars on the subject and is always available for advising or partnership opportunities.
Ryan Janis leads Web Design Solutions’ creative force and has been building high-quality websites for over 10 years. His leadership and innovation are the two driving forces guiding the creative team to adopt new technologies to enhance the user experience (UX). Ryan has been an integral player since the company’s founding in 2003, and has helped carve the success process, from site framework to launch.
Ryan's philosophy on UX, is based on the foundation of the outside-in approach. Great UX must first prioritize the end user and conversion goals, after which, the designer can then skin the experience to achieve results with the tools available.
In addition to being a creative lead, he prides himself in coaching his team members to their highest potential. Ryan's ability to assess an individual's dexterity allows him to tailor strategies for personal growth and team harmony. He strongly believes that coaching others is the best way to achieve results that cannot be done alone, and that excellence is the gradual result of always striving to do better.
Director of Customer Experience
As the Customer Experience Director, Paulette Palladino manages the team responsible for maintaining our relationships with our clients. Possessing a long history of the world where technology and training collide, Paulette uses her 25+ years of customer service skills and work ethic to ensure that functional methods are implemented effectively, efficiently, and simply.
Amongst the many hats she wears each day are the upkeep and maintenance of our internal systems, constant improvement of our company infrastructure and workflow, and ensuring the satisfaction and growth of our customer base. Not content to merely understand the intricacies and inner workings of our systems’ structures, Paulette embodies the philosophy of "teaching a man to fish" by assiduously notating and recording the solutions to every bump encountered to ease all future occurrences.
Paulette's background includes a Bachelor of Science in Technology with an emphasis on Business Administration and Computer Applications; Building a training lab from the ground up, including all hardware, software and training materials; Developing training materials and supporting seminars for multiple companies that increased retention rates by 10-20%; Two years of leadership volunteer work which included mentoring future leaders, and orchestration of FPU (Financial Peace University) courses.
Director of Sales & Marketing
As Director of Sales and Marketing, Bryan Ferguson leads Web Design Solutions’ new client acquisition and revenue growth initiatives. With 15 years of industry experience, and a track record of building and leading successful sales and marketing teams, Bryan brings to the table a “roll up your sleeves” approach to achieving company growth goals.
Before coming to Web Design Solutions, Bryan successfully grew sales at high-growth organizations including AbacusLaw, harmon.ie and Direct EDI (later acquired by SPS Commerce in 2011 after rapid growth under Bryan’s leadership). Bryan previously lived in Fukuoka Japan for 5 years, working as a Marketing Analyst for Panasonic, and as a Marketing Consultant for Knowledge Network- one of Microsoft Japan’s largest partners.
Bryan is an active writer on the subject of Sales 2.0, Funnel Optimization and Inbound Marketing. His ebook 18 Keys to Revving Up Your Sales 2.0 Engine is available on Amazon. He holds a bachelor’s degree in Political Science from University of California, Irvine and a MPIA (Masters in Pacific International Affairs) degree from University of California, San Diego. He is fluent in Japanese and travels to Japan every summer with his family.
Director of Engineering
Mike Brodsky brings to WDS a diverse background of web experience from overseeing all the UI development for the Campbells Soup Companies as their Senior UI Engineer, to helping develop the first online dating site that later came to be known as Match.com, to making sure his clients’ business gets done at Business.com. Having 15 years of experience developing and managing the engineering of web sites and web based applications, no steadier hand could guide the development team to providing top-notch features with a reliable system that’s easy to use.
Completely comfortable traversing the world of acronym speak, Mike will let you know how the LAMP-SOLR-JS infrastructure easily accommodates a REST API of XML, JSON, or SOAP. Did that last sentence leave you feeling confused? It does for us too, which is why we leave it up to Mike to translate all the geek-speak and experience into easily, understandable English explanations. More or less a by-product of the years he spent playing in a reggae band. 'Respect Mon'.
Having integrated technology to provide the end-user with every available contact point to their clients is one of his keen interests. "I can help you leverage technology so you can be a better provider to your clients".