Fanatical eCommerce Support Solutions

Web Design Solutions developed our Content Management System (eCommerce CMS) Web Shop Manager™ (WSM) to be the most user-friendly, comprehensive eCommerce CMS available. But, our vision of becoming the most accessible eCommerce Web Solutions does not stop with our product offering. Our goal is for your e-business to be successful. We encourage your success by supporting your efforts so that you can support your clients.

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One-on-one Training

At WSM personal training sessions are not a perk, or a service "add-on". One-on-one interactions are essential to our core work ethic and we know that you are buying more than just a product when you choose an eCommerce CMS. You are choosing a company that will help your eCommerce or e-business thrive.

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Centralized eCommerce Solution

At WSM our goal is to provide you with the tools necessary for success. By providing an all in one solution with our eCommerce Web Design, Web Development, and eCommerce Hosting, we aim to reduce the stress of having to deal with multiple vendors. Simply call or email us and you will have our undivided attention and your best interest in mind.

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24x7 Learning Center

If you require a refresher course or your inquiry falls outside of business hours, you can always access our self-guided learning center. We have written a step-by-step guide for many of our eCommerce modules which are informative, intuitive, and illustrated for ease of use.

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eCommerce Expertise

We hire the most talented eCommerce Web Designers, the most competent Web Developers, and use energy efficient Web Hosting services. We require the best not just to make your site as impressive as possible, but to be here as a resource to you when you need your tough questions answered. We do not hide our top designers behind bullet proof glass allowing them to speak only when spoken to. Our eCommerce Web Designers and Web Developers are an integral part of the team and you may find that the web designer assigned to your site is on the introductory phone call.

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eCommerce Partner

We want to become your eCommerce solution for the lifetime of your business. Therefore, we have never instituted support tiers to choose from, and will never send you into a phone bank to have your call placed on hold for 30 minutes while you wait for a representative. We will be available to answer questions, or respond to bug reports as quickly as humanly possible. Our goal is to become your eCommerce partner, which means we will work with you as you grow and your requirements change as long as you will have us.

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Developer Documentation

Gain access to all of our internal documentation to build your own Smarty widgets or expand on the work we do as your site evolves.

 

Talk To Us:

(619) 663-9306

Call us & get personal attention!