We all know there should be 26 hours in the day. Could that be a Christmas gift? No? Yeah, that’s what I thought. We only have so much time in a day to dedicate to each task. The best solution is to make every move we make and every article we write worth it. By focusing you available time and efforts you can increase your ROI significantly.
You wouldn’t buy a new Ferrari and then leave it out in the winter would you?! No, you would take the time to nurture your investment. Here are some ideas for making the most of your web presence.
1. Go Local – Claim your location and add photos, business hours, and as much pertinent information as you can.
2. Revisit your copy – Better Content = more traffic = more conversions = More Money!
3. Leverage your Web Presence – Want a group of participating, link sharing, interactive people that understand your brand and don’t mind promoting it? If you are interested in more information on this subject, be sure to read "How to Cultivate and Retain an Active User Base for your eCommerce Blog".
4. If you post it they will come… - This isn’t true! Sure organic traffic is bound to happen from keyword rich blog posts. But don’t leave it all up to Google! They are busy! Do your own promoting. Use every social network you have to cross promote.
“Great deals on outdoor equipment! #kayaks #canoes #camping"
Oh, and do use invitations for people to connect with you, frequently, in your email signatures, business cards, print collateral, etc. With that being said you should connect with Web Shop Manager if you haven’t done so already:
Emily Dunn, Brown Bag Agency
How can you know where you are going when you don’t know where you are starting from? There are many great (free) tools to use when evaluating and benchmarking the effectiveness of your website and blog. Then, you can take that information to develop the direction of your blog and website.
Not knowing how you are doing is a detriment to the work you have already done. Please consider the following tools when evaluating your site:
1. Websitegrader.com- This site offers a myriad of helpful information including glaring omissions, competition comparisons, and Google Page Rank (PR). PR is important because it is Google’s way of determining where your site will appear on the search page. This number is determined by a number of things including search engine optimization (SEO) and the quality and quantity of inbound links (aka backlinks). Thankfully, WSM http://webshopmanager.com/ has built in SEO optimization tools that will help with your relevance.
2. Google Analytics- Google Analytics is a traffic analysis tool that allows you to measure statistics including top landing pages, top keywords used to find your site, and top content on your blog. Use this in conjunction with Web Shop Manager’s built in statistics feature. If you find that a specific keyword is resulting in high traffic levels, use that idea to spin off a blog post series. For more ideas on how to generate content read "How do I Develop Innovative Content for my eCommerce Blog?".
3. Alexa.com – Use Alexa.com to see which company is the most popular in your category, or check out your competitors reach, pageviews, top key words, and the demographics of site visitors. You can use these stats to your advantage and improve your market share. Knowledge is your friend when it comes to your competition.
Use these tools on a regular basis to evaluate your efforts in a similar way that you run sales reports. Finding weaknesses and areas you can improve will be a huge asset to your traffic levels and will result in more conversions.
Next month I’ll be exploring Social Media Optimization and how to make every move count including things you aren’t doing but should.
Emily Dunn
We’ve covered a lot of ground in the last 6 posts in our series “Developing an eCommerce Blog”. Now seems to be the perfect time to provide 5 tips that will help take your blog to the next level. So here they are in no particular order:
1. Use Coupons to Capture Holiday Shoppers – You know you love clicking and clipping coupons, and now there is a study to prove that everyone else does too. Harris Interactive recently released a Consumer Coupon Behavior study that found:
“30% of online adults will not make a purchase at an online store if they can’t find a coupon for that store”
“22% of online adults will go to a different store to make that purchase”
Use this to your advantage and post special discounts to coupon sites like:
If you would like more ideas on monetizing your eCommerce blog, please refer to a previous post in this series entitled "3 Areas to Consider when Monetizing your eCommerce Blog"
2. Use contests to grow readership, and ignite some buzz – Use contests and giveaways to start a commenting and site visit frenzy. This is the perfect way to not only feature your products but to get your name out there. Write an insightful post, ask a question and randomly select a commenter to receive a prize. It doesn’t have to be a huge item, we as human beings just like free stuff.
Or, ask visitors to sign up for your RSS feed, and shoot you an email letting you know. They could then be entered for a chance to win something. Think of using the Interactive Survey in a module in a similar way to gain insightful information and names for a drawing.
This tactic can also be used to grow your Twitter followers. For instance, you could give your 100th follower a $25 gift certificate for your store.
3. Always be human – Remember, photos not logos make you seem like a real human. This is especially true for Twitter accounts. Be you (real human) blogging for the company. Also, be sure to take advantage of Web Shop Manager’s Live Chat Module. Having a personality is a good thing. Use your own unique spin and writing style to create deeper relationships through your chats.
4. Exchange Links with Other Bloggers - If you want someone to notice you, reference them or their company in a blog post and then email the link to the post that mentions them. Use restraint when reaching out, and make sure the content you are offering adds something of value. Make sure the link you send is to relevant blog post and not just a link to your homepage.
The best way to get noticed is to frequent interesting sites, and leave thoughtful comments. Eventually, they will return the favor.
5. Be the expert – Take your area of expertise and run with it. No one could know more about your niche, so use that knowledge not only to sell your products or services, but to put you at the forefront of your category. Use your blog as a platform to convey your enthusiasm to earn credibility and watch your sales increase.
I encourage you to challenge yourself to take your blog to the next level now that you have the fundamentals down. Just don’t drive yourself batty trying them all at once. Have any of these worked for you in the past? Please leave your success stories below with a link to your blog (opportunity here for a shameless plug-take it!).
Next month we’ll explore how to evaluate your online effectiveness. After all, if you don’t know how your site is doing, how can you improve? If you are looking for a real treat, make sure you sign up for Web Shop Manager’s RSS feed.
Have a safe and Happy Halloween!
Emily Dunn, Brown Bag Agency
Social media seems to be a term that is on everyone’s lips lately, but is it just hype or a viable channel for marketing and relationship building? The answer is…both. There are aspects of social media (this does not just mean Twitter) that connect real people, and in turn connect those real people to your product or services.
It is important to know the various types of social media available to you and how to use them effectively. Try incorporating some of these technologies in your 2010 marketing plan to deepen your relationships that you have been building through your blog. If you are still wondering how to obtain an active user base I would like to suggest you take a look at “How to Cultivate and Retain an Active User Base for your eCommerce Blog”, which is part of a larger series on “Developing an eCommerce Blog”.
Before heading blindly into the wilds of social media, define your goals, such as driving traffic to your site, or gaining fans for giveaways, all of which can lead to increased sales. Having a clear motive will help direct your social media plan of action.
Here is just a sampling of popular social media platforms along with some suggestions for use as they relate to eCommerce blogs.
Twitter -You are limited to 140 characters including punctuation, spacing, and links to get your message across. Use every character purposely and keep in mind you are representing your company with every word you choose. Only plug your company, or a new blog post about every 10 tweets.
Facebook - Yeah, your grandma, aunts, cousins are all using it to stay in touch and although the updates can be annoying there are Facebook Profile/Fan pages that are not only free, but further a brands image by allowing ‘fans’ and a place to post relative content without clogging up your site, or wasting bandwidth. They also allow a platform for brand personality through YouTube clips, or RSS feeds. This is probably the most automated social media option represented here.
LinkedIn - Use LinkedIn as your gateway to find other professionals that can use your knowledge and expertise.
These are only three options to consider in a sea of ever evolving mediums. The best way to stay afloat is to set aside a specific amount of time, say 30 minutes a day, and give it a 30 day trial period to see if it is a good fit for your product and reaching your customers. If it isn’t a good fit (or enjoyable), discontinue use and look to another avenue.
Next month I will be sharing some advanced tricks and treats that I have discovered about blogging and share them with you. If you haven’t signed up for Web Shop Manager’s RSS feed be sure to do so.
Emily Dunn
It is a well known fact that in business it is easier to keep customers than it is to find new ones. The same goes for subscribers to a site. It is worth a bit of work to gain and keep loyal followers rather than spending copious amounts of time looking for one hit wonders. It is crucial that you engage them by giving them the fresh content that they expect from you, their trusted source for information. For a little help developing content for you blog, you may want to refer to the series “Developing an eCommerce Blog” specifically "How do I Develop Innovative Content for my eCommerce Blog?".
There are two main ways to keep your newest content in front of many sets of eyes. First, there is the newsletter. There are advantages to newsletters, you can control content and make it specific for your audience by including an introduction, point them toward some other links, provide updates etc. Then there is RSS, RSS most commonly is referred to as “Really Simple Syndication” which means people choose to subscribe to your articles. They will automatically be notified when you have new content from the feed reader of their choosing. They will receive your blog post as is without additional content. Both the newletter, and RSS are available through Web Shop Manager’s content modules.
How do you get users to sign up for a newsletter or RSS feed?
Now that you have your faithful flock, how do you get them to interact?
Whether you ask your audience to sign up for your newsletter or RSS feed, do interact with them by providing fresh content, and a friendly place for them to voice their opinions. Each interaction places you in front of your prospective customers before they need your service, ensuring that they turn to you first when they do. Blogs serve as an informal way to create a forum like feeling, and have greater control over the direction of the conversation.
The next post will discuss how to use Social Media as a platform to drive traffic and keep the conversation going. In the meantime be sure to sign up for Web Shop Manager’s RSS feed.
Emily Dunn
The ultimate goal of an eCommerce blog is to make money. It may be a simple goal of paying your hosting fees or perhaps you have grander visions in mind. Whatever the goals are for your site you will need to get consistent traffic in order to make any of the following revenue generating suggestions profitable.
In order to drive traffic to your site I suggest you take a look at a previous post in the series “Developing an eCommerce Blog” entitled "How to Title an eCommerce Website Blog Post and Promote it too!".
Now let’s explore a few options for monetizing your eCommerce blog:
SELL PRODUCTS
AD NETWORKS
DIRECT AD SALES
Which ever method(s) you explore for your particular tastes and efforts I encourage you to read the fine print and don’t commit until you’ve explored a substantial amount of opportunities.
Next month I’ll explore attracting and retaining loyal RSS subscribers, and how to keep them happy and commenting members of your community.
Emily Dunn
Before you begin thinking of a strategy for post promotion you must first think of a riveting title to get your audience searching, thinking, moving, and of course buying. There are many ways to create an attention grabbing title, here are (4) of my favorites:

Now that you have an informative, engaging title it is time for creative blog promotion. It is not necessary; in fact, it wouldn’t be a good thing to use all of the following ideas for every single post. It may seem cumbersome at first but once you get in the flow of things it will become second nature. I promise! Here are (8) post promotion ideas to get you thinking:
There are certainly more options for blog promotion that haven’t been included in this list. What are some of your favorites?
In the next blog post we will cover some ideas to monetize your blog now that you have traffic and momentum building.
Click here for more of the “Developing an eCommerce Blog” series to further your brand identity and grow readership.
Emily Dunn, Brown Bag Agency
Building on what we discussed previously in "5 Important Questions to Ask Before Starting an eCommerce Blog" I would like to offer some suggestions for developing news worthy blog topics.
The most important thing to consider when formulating your posts is your audience. Ask yourself who am I writing this for? It should be the same people that visit your eCommerce site to make purchases. Not everyone that stops by your eCommerce site is an expert, so don’t alienate anyone. Speak with a clear, easy to understand voice, and keep it concise. I know it’s hard to believe, but people don’t want to hear ramblings about your kid’s lemonade stand, they just want the facts about the products or services you offer.
Grab a pen and paper and begin to brainstorm about possible topics. You certainly don’t need a glamorous product to come up with resonating blog topics. Whether you sell products, or services there are people in need of the information you can provide. This will establish you as the calm in the storm, the voice of reason, but don’t get a big head now. From those topics you can spider web out your ideas to include more subject areas and then put them into a logical order so you can link back to previous posts (please see example of link in first paragraph – clever aren’t I?), allowing your audience to read through easily as each post builds.
Here are a few ways to generate topics:
In closing, let’s review: when posting an entry, above all else keep your audience in mind. The minute you lose focus, they will too. If you own an auto parts store, don’t review a local restaurant. Become the expert and share your knowledge. People will return to you for your sage wisdom over and over, and when the time is right they will purchase from you, the trusted source.
Next month we will explore methods to drive traffic to your eCommerce blogs, including an attention grabbing title structure. Until then, happy blogging!
Click here for more of the “Developing an eCommerce Blog” series to further your brand identity and grow readership.
Emily Dunn, Brown Bag Agency
Blogs provide an incredibly effective, online extension of your brand. Blogs can also drive sales, aid in customer service,grow brand recognition, and develop meaningful relationships if handled well. There are no stamps to buy, no cold calls to make, and you will be connecting with people that are ready and willing to listen to what you have to say in a casual, interactive atmosphere. Now that you are curious about blogs and whether one might be a good fit for your company, take a few minutes to contemplate the following questions.
Who should blog? The candidate (blogger) does not need to be an established writer, but should be someone who is knowledgeable and able to convey your brand's message in a relatable voice. Appoint one point person to make sure that the editorial calendar is adhered to, although several people could share in creating the content. Choose individuals that can provide at least two (2) hours every two (2) weeks to write a thoughtful, well researched article. There is another option, which is to hire a 'ghost blogger' (a copywriter to post on your company's behalf) to help fill the gap. It is most desirable if the ghost blogger has a knowledge base of the industry or topic at hand.
What should I blog about? Take advantage of an interested audience by focusing on industry events, offering opinions, and sharing research on emerging technologies. In order to relay trends and news worthy information, read industry publications, subscribe to RSS feeds for inspiration, then relay the researched information in an informative, interesting way. Provide content that will help the audience perform their job functions, and this will keep them returning for insight and guidance, furthering your company's image as a trusted and reliable source.
When do I have to post? Quality over quantity is the most important thing to keep in the back of your mind. In the beginning frequency is more important to establish relationships and momentum. I recommend developing an editorial calendar to avoid lack luster posts and maintain consistency so that posts will build on one another.
Where do I promote my blog? There are three (3) areas I suggest looking at to promote your blog, depending on how much time is available. Do not get overwhelmed by the sheer number of sites! Not all will be a good fit. Take a few minutes to scope out the community, to see if there are competitors participating (not a bad thing), and to where your potential audience hangs out. The objective is to become active and add value to each network. Then carry your relationships from network to network. What I mean by that is, once you become social on Twitter, for instance, ask your friends if they prefer digg, or StumbleUpon and ask for their user id's so you can link up there too.
Here are the three areas to consider:
Why should I blog? Three quick and simple reasons as to why you should blog:
By now it should seem clear that almost any type of business could benefit from a blog, and I hope that you do take advantage of blogging as a tool to reach your target audience.
Emily Dunn, Just Eat Food
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